Welcome to Testbanky! Our Shipping Policy ensures a clear understanding of how we deliver products to you. Please read the following information for a seamless experience.

Order Processing

  1. Processing Time: Orders are processed within 1-2 business days, excluding holidays. Orders placed after 5 PM are processed the next business day.
  2. Order Confirmation: You will receive an order confirmation email after placing an order, including your order number and details.

Shipping Methods and Delivery Times

  1. Digital Products: Test banks and solution manuals are delivered electronically via email or direct download links immediately after payment confirmation.
  2. Physical Products: If applicable, physical items are shipped through standard shipping services. Estimated delivery times vary based on the shipping method and destination.

Shipping Rates

  1. Digital Products: No shipping fees are charged for electronic deliveries.
  2. Physical Products: Shipping fees depend on the destination, weight, and shipping method selected. Costs will be calculated and displayed at checkout.

Shipping Destinations

We deliver digital products globally. Physical items are shipped within countries where we operate, as indicated on the product page.

Order Tracking

  1. Tracking Information: For physical products, you will receive a tracking number once the order has been shipped. Use this to monitor your package.
  2. Order Status: For digital orders, you can track your order status via your Testbanky account or reach out to our support team.

Customs and Duties

For international shipments, the recipient is responsible for any applicable customs duties, taxes, or fees imposed by local authorities.

Delivery Issues

  1. Lost Packages: If your package is lost during transit, please contact us at [email protected] for assistance.
  2. Incorrect Addresses: Make sure the shipping address is accurate. We are not responsible for delays or lost shipments due to incorrect addresses.

Contact Us

For any questions or concerns regarding our Shipping Policy: